Thanks Kraft!

So about a week ago I made a nasty discovery while cooking dinner.  There was a glob of something disgusting in my box of macaroni and cheese.  Which of course, prompted a complaint from me.  They returned my email a couple days later apologizing and promising to make it right.

Fast forward to this afternoon, when I received a letter from them apologizing again, a coupon for a free box of macaroni and cheese, and a check for $10.  I kind of expected the coupon, but the check was a surprise.

Thank you, Kraft.  Thank you for standing by your product and fixing the situation.  I respect you as a company and will continue to purchase your products.

No pressure Subaru.

Dear Kraft Macaroni and Cheese,

Imagine my surprise when I went to make dinner the other night and opened your box only to find this:

I'm not even sure what that is!  I do know that it does not belong in my box of macaroni.  I can't tell you how glad I was to notice it before I dumped it in the water!  As it was, I had to quickly redesign our dinner option for the evening.

I filed a complaint on your website later that night, but have not received a response.  I guess I'll be calling to complain tomorrow.  The box is sitting here on the desk as a reminder complete with disgusting blob still inside.